d

If for any reason you are not completely satisfied with your purchase, simply return your merchandise within 35 days of the sales receipt date with the proof of purchase for a full-refund (shipping charges are non-refundable, except in the event that Magic Slice should ship you the wrong items). The following terms apply:

 

All credit claims (short shipments, etc.) must be reported to our Customer Service Department within 48 hours to receive credit. No product returns will be accepted without a Return Authorization Number (RA#). When requesting authorization for return of product, please provide:

 

1. Order Number
2. Date of Order
3. Credit Card Number
4. Reason for Return

 

Our RA number will be issued and a copy faxed or e-mailed to you. Do not write on the outside of the manufacturers box. All returns are to be sent freight prepaid. A restocking charge of 20% applies to all products returned that are not defective. All returned products must be in original packaging and in resaleable condition. If product is stated to be defective, a copy must accompany products showing type of defect.

You Must Call or E-mail First for a RA # Before Sending Any Product Back to Us

 

Office: (877) 476-4276 9am-5pm CST M-F

 

Our E-mail Address: sales@microthin.com