Our shipping charges are flat rates based upon the total price of the products you purchase. So order several at once, and save even more.

Order Amount	USPS/UPS
$0 - $74.99	$8.00
$75.00 or Greater	FREE

• All Orders are Shipped USPS OR UPS.
• All Orders will be shipped to US locations ONLY (No international shipping available at this time).
• Orders outside of the Continental United States (locales include: American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Island, Puerto Rico, and Palau) will incur a flat shipping charge of $15 and be sent via USPS.
• At the present time, we are unable to ship orders to P.O. Box addresses.
• Items that are in-stock and ordered before 4:30 p.m. (CST) will be shipped the same day.
• If you select an item that is out-of-stock, Microthin will contact you to let you know when the product will be shipped.
• Orders containing both in-stock and out-of-stock items will be shipped when all items are in-stock.
• Orders placed on Saturday, Sunday, and holidays, will be shipped on the next business day.
• We ship out within 24 hours except on weekends and holidays.
• Please allow 2-6 business days for delivery.

The customer must file all freight claims for any goods damaged in transit; Microthin will assist you in every way, however.

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If for any reason you are not completely satisfied with your purchase, simply return your merchandise within 35 days of the sales receipt date with the proof of purchase for a full-refund (shipping charges are non-refundable, except in the event that Magic Slice should ship you the wrong items). The following terms apply:

All credit claims (short shipments, etc.) must be reported to our Customer Service Department within 48 hours to receive credit. No product returns will be accepted without a Return Authorization Number (RA#). When requesting authorization for return of product, please provide:

1. Order Number
2. Date of Order
3. Credit Card Number
4. Reason for Return

Our RA number will be issued and a copy faxed or e-mailed to you. Do not write on the outside of the manufacturer's box. All returns are to be sent freight prepaid. A restocking charge of 20% applies to all products returned that are not defective. All returned products must be in original packaging and in resaleable condition. If product is stated to be defective, a copy must accompany products showing type of defect.

You Must Call or E-mail First for a RA # Before Sending Any Product Back to Us

Office: (877) 476-4276 9am-5pm CST M-F

Our E-mail Address: sales@microthin.com

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All Microthin products are backed by our No Hassle, Money Back Guarantee.  Should our products fail to meet your expectations or satisfaction, just return them to us for exchange or full refund – it’s that simple.

To receive further information regarding this guarantee, contact us at (877) 476-4276 (9 am-5 pm CST M-F) or sales@microthin.com.

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